Privacy Policy

01Overview

This Privacy Policy explains how TAGS Compounds ("we," "us," or "our") collects, uses, discloses, and protects personal information when you use our website (the "Site") and purchase our products. By using the Site, you consent to the practices described here.

02Information We Collect

Information you provide

• Account details — your name or company name, email address, and password when you create an account;
• Order information — the products you purchase, order history, and order status;
• Shipping details — the recipient name and postal address you provide for delivery;
• Communications — the content of messages you send us, including payment correspondence and support requests.

Information collected automatically

• Technical data — IP address, browser type, device information, and pages viewed;
• Cookies and session data — used to keep you signed in, maintain your cart, and operate the Site.

We do not collect or store full payment card numbers on the Site. Payment is arranged separately by email after you place an order.

03How We Use Your Information

We use the information we collect to:

• Create and manage your account and authenticate your sign-in;
• Process, fulfill, and ship your orders, and arrange payment;
• Communicate with you about orders, payment, and support requests;
• Verify eligibility and prevent fraud, abuse, and unlawful use of the Products;
• Operate, maintain, and improve the Site;
• Comply with legal obligations and enforce our Terms of Use.

04Cookies & Tracking

We use cookies and similar technologies that are necessary to operate the Site — for example, to keep you signed in, remember the contents of your cart, and secure your session. Because these are essential to the Site's core functionality, disabling them may prevent parts of the Site from working. We do not use the Site to sell your personal information to third parties.

05How We Share Your Information

We do not sell your personal information. We share it only as needed to operate our business, including with:

• Service providers — our hosting, database, and authentication provider (Supabase), and shipping carriers, who process data on our behalf under confidentiality obligations;
• Legal and safety — authorities or advisors where required by law, to enforce our Terms, or to protect the rights, property, or safety of TAGS Compounds, our customers, or others;
• Business transfers — a successor entity in connection with a merger, acquisition, or sale of assets.

06Data Retention

We retain your personal information for as long as your account is active and as needed to provide the Site, fulfill orders, and comply with our legal, accounting, and reporting obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.

07Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information, including encrypted transport (HTTPS), secure authentication, and access controls that limit who can view order and account data. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

08Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can update your account details at any time while signed in, and you may contact us to exercise any of these rights. We will respond in accordance with applicable law. We will not discriminate against you for exercising your privacy rights.

09Children's Privacy

The Site is intended solely for qualified purchasers who are at least 21 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

10International Users

We operate from the United States, and your information may be processed and stored there or in other countries where our service providers operate. Data-protection laws in those countries may differ from those in your jurisdiction. By using the Site, you consent to this transfer and processing.

11Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

12Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at privacy@tagscompounds.com.